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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shelly Hardy

Shelly Hardy

April 1, 2025

5  out of  5
rating by Shelly Hardy
"I shop around a lot and Stare Farm definitely beat all others by far. Jess was very patient with all my questions and undecidedness!"
We responded:
"Thank you so much for the kind words Shelly! We appreciate the opportunity to be your risk partners! "
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Olivia Neally

March 28, 2025

5  out of  5
rating by Olivia Neally
"Jess is amazing and so Is her team, they go above and beyond for their customers"
We responded:
"Thank you so much for the sweet words Olivia! We are so grateful that you chose us! ♥️"
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Susan Pfeiffer

March 21, 2025

5  out of  5
rating by Susan Pfeiffer
"I needed to update my existing insurance and fast.They were knowledgeable, understanding and resoved my issue very quickly.Thanks you guys!"
We responded:
"Thank you so much for the kind words Susan! We love having you as a customer! ♥️"
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Janice Calvert

March 10, 2025

5  out of  5
rating by Janice Calvert
"Sam was very professional and efficient. She answered all our questions and more. Have been with State Farm for years."
We responded:
"Thank you so much for the kind remarks Janice! Thank you for choosing State Farm and our Agency ♥️"
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KBlake

January 23, 2025

5  out of  5
rating by KBlake
"Everyone is always so friendly, and helpful everytime I call. They respond quickly and anytime I ask for anything it’s done almost immediately."
We responded:
"Thank you so much for the kind words! We are glad you chose our office and that we can provide the excellent customer service you deserve! ♥️"
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Courtney Smith

December 3, 2024

5  out of  5
rating by Courtney Smith
"Relaxing and calm atmosphere. Radiated positive energy right as I walked through the door! Kind and helpful people!"
We responded:
"Thank you so much for the kind words Courtney! We are stoked to have you at our agency and to be able to walk through your #bestlife with you! "
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Jess B

December 1, 2024

5  out of  5
rating by Jess B
"Knowledgeable staff with outstanding customer service skills."
We responded:
"Thank you so much for the review Jess! We appreciate your kind words 🤗"
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Tara Calfee

November 30, 2024

5  out of  5
rating by Tara Calfee
"Great service and Amazing staff that are very knowledgeable in all the coverage they provide."
We responded:
"Thank you so much for the review Tara! We appreciate you and all the wonderful work Calfee construction does for us!"
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Jaimie Severs

November 27, 2024

5  out of  5
rating by Jaimie Severs
"Not only does Jess and her team offer great service to each customer they are also very hands on in the community, I love seeing all the wonderful kind things they do for others (follow the Facebook page). Highly recommend Jess Sutcliffe State Farm for all your insurance needs!!"
We responded:
"Thank you so much for the review Jaimie! We appreciate you so much! 🤗"
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Adam Sutton

November 25, 2024

5  out of  5
rating by Adam Sutton
"Sam was amazing to work with! She made the transition from our old insurance company so easy and seamless. She saved us over $1300 a year for the same coverage!"
We responded:
"We are so thrilled to hear this! We agree Sam is awesome! So glad we were able to get you a good price! 🤗"
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Cathy Miller

November 18, 2024

5  out of  5
rating by Cathy Miller
"We were in Burlington and needed copy of car insurance to show proof of at the DOT. I called our agent and she texted me a copy of our card within minutes . Jess and her staff are always there to save the day !"
We responded:
"Thank you so much for the kind words! Happy to help whenever we can!!"
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Chas

November 15, 2024

5  out of  5
rating by Chas
"So grateful for you all! Fast response, service provider was fantastic, and I just can't say thank you enough! Jess never fails to get the job done! Thanks Ray!"
We responded:
"Thank you so much for the kind words! I am so happy we were able to get you taken care of and back on the road! <3"
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Danielle Humphreys

October 29, 2024

5  out of  5
rating by Danielle Humphreys
"I had the opportunity to rain in Jess’ office. Both Jess & her team are so kind and knowledgeable. I’ve worked with a lot of State Farm agents and Jess and her team take it to the next level!!"
We responded:
"Thank you so much for the kind words Danielle! I can’t wait to see you fly in your own agency! You are awesome!!! "
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Jerry Bourquin Jr

October 28, 2024

5  out of  5
rating by Jerry Bourquin Jr
"The Team is very knowledgeable and helpful !"
We responded:
"Thank you so much for your kind words Jerry! "
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Chris Herriman

September 19, 2024

5  out of  5
rating by Chris Herriman
"We recently switched to State Farm. Sam was able to meet with us and discuss our needs. We appreciate the great customer service!"
We responded:
"Thank you so much for the kind words! We agree, Sam is awesome! I’ll make sure to pass this along! "
Profile photo of Jana Hubbs

Jana Hubbs

September 14, 2024

5  out of  5
rating by Jana Hubbs
"We recently switched providers to State Farm and couldn’t be happier with the transition. Sam made sure to cover all the details and stayed in close contact during the whole thing. It’s so nice to know we’re going to be in local hands!"
We responded:
"Thank you so much about the kind words about Sam, Jana! We are so thankful you chose us! "
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Jennifer Tomlinson

September 6, 2024

5  out of  5
rating by Jennifer Tomlinson
"Such a professional and personable office and group that cares, listens, empathizes, and empowers their clients to make insightful decisions that impact their lives. I am so glad to be supporting a local company that gives back to the community and cares for each of their customers. Thank you"
We responded:
"Thank you so much for these beautiful words Jennifer, and thank you so much for allowing us the privilege of being the ones to have your back! ♥️"
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Melissa Snyder

September 6, 2024

5  out of  5
rating by Melissa Snyder
"Jess, Sam, and all the team are always kind and helpful. Couldn't ask for a better agency!"
We responded:
"Thank you so much for the kind words Melissa! I am so thankful to have you as part of our SF Fam. Thank you for the privilege of being your Agent!"
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Kailey K

July 23, 2024

5  out of  5
rating by Kailey K
"Jess and her team are incredible! They really know how to care for their customers. Grateful for this wonderful team of professionals always looking out for my best interests."
We responded:
"Thank you so much for the kind words Kailey, and for choosing us to take care of your precious family! "
Profile photo of Carsen

Carsen

July 23, 2024

5  out of  5
rating by Carsen
"Fantastic business and employees. I have always been able to call and get the answer I am looking for or where to look next for it."
We responded:
"Thank you so much for the review Carson! We are grateful for you and you choosing our office to care for you! "
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Michael Kalaskie

July 21, 2024

5  out of  5
rating by Michael Kalaskie
"Thanks Raymond Taylor for your help. You're fantastic at giving me the ideas to make great choices"
We responded:
"Thank you for the kind words about Raymond! "
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Nick Hoffman

June 24, 2024

5  out of  5
rating by Nick Hoffman
"Ray provided exceptional service and was certainly a knowledgeable agent who made insurance easy to understand. Highly recommended for his professionalism and follow-up care."
We responded:
"Thank you for the kind words about Ray! We are thankful he was able to provide you with great service! "
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tyler goehl

June 24, 2024

5  out of  5
rating by tyler goehl
"Ray was an awesome help, really understood our family’s needs and was hilarious to work with!"
We responded:
"Thank you for the kind words! We are thrilled Ray was able to provide you with excellent service! "
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Samantha Burden

June 14, 2024

5  out of  5
rating by Samantha Burden
"I just love this team of super awesome, talented and smart lady bosses!!….and Ray!"
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Carey Doud

May 23, 2024

5  out of  5
rating by Carey Doud
"Jess and her entire team were amazing at taking care of every need I had during my meeting this morning. I am one hundred percent positive that my insurance needs are in very capable hands."
We responded:
"Thank you so much for the feedback Carey! We are so thankful to have you choose our office to take care of you! Welcome to the area! "