Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wes Mogenhan

Wes Mogenhan

May 20, 2026

5  out of  5
rating by Wes Mogenhan
"The staff at this office is always professional while being very friendly and helpful. I never leave without my question or problem being solved."
We responded:
"Thank you for the review Wes! I appreciate you taking the time to share your great customer service experience! "
Profile photo of Brandon Wilson

Brandon Wilson

May 19, 2026

5  out of  5
rating by Brandon Wilson
"Jess is fantastic to work with! She truly cares about her customers and the community. I appreciate her support of local sports, small businesses, and the entire tri-state area. She’s always friendly, professional, and willing to help however she can. I highly recommend Jess and her team if you’re looking for someone who genuinely cares and goes the extra mile!"
We responded:
"Thank you so much for the review Coop and for the kind words! It’s been a pleasure working with you! "
Profile photo of Gloria Gregory

Gloria Gregory

May 19, 2026

5  out of  5
rating by Gloria Gregory
"Just wanted everything in one place and great price"
We responded:
"Thank you for the review Gloria! ❤️"
Profile photo of Jake Fisher

Jake Fisher

May 12, 2026

5  out of  5
rating by Jake Fisher
"great service very helpful people so happy i switched"
We responded:
"Thank you so much for the kind words! We are happy you switched too! :) Welcome to the State Farm Family :)"
Profile photo of Brittney Pugliese

Brittney Pugliese

April 1, 2026

5  out of  5
rating by Brittney Pugliese
"Fantastic staff, great communication and friendly faces!"
We responded:
"Thank you for such kind words! We are looking forward to working with you!!❤️"
Profile photo of Matt Mullins

Matt Mullins

March 31, 2026

5  out of  5
rating by Matt Mullins
"I'm not sure what else a customer could want. This team is always on point. I refer people here every chance I get."
We responded:
"Thank you for the awesome feedback about our service! We sincerely appreciate you referring people to us and take it as the highest compliment! "
Profile photo of Kyla Gilpin

Kyla Gilpin

March 27, 2026

5  out of  5
rating by Kyla Gilpin
"Very good customer service! Takes time to make sure you truly understand what you’re signing up for!"
We responded:
"Thank you for the wonderful review Kyla! We value you and are grateful for you taking time to leave a review! ❤️"
Profile photo of Dustin Ilmberger

Dustin Ilmberger

March 25, 2026

5  out of  5
rating by Dustin Ilmberger
"I’ve purchased insurance through Jesse and her team for several years now. Her and her team are wonderful to work with and always help me get the coverage I need when I need it!"
We responded:
"Thank you so much for the review Dustin! We greatly appreciate your kind words and you choosing us as your insurance partners! "
Profile photo of Thomas Klann

Thomas Klann

March 3, 2026

5  out of  5
rating by Thomas Klann
"Jess, Sam, Melissa and the whole team are great. They are always willing to help!! Especially with auto, home, life, health and retirement planning."
We responded:
"Thank you for the kind words, Thomas! We love helping with all things insurance and retirement! 🚗💰"
Profile photo of AMANDA WATSON

AMANDA WATSON

March 2, 2026

5  out of  5
rating by AMANDA WATSON
"Super friendly and great to work with! Also do a lot to support our community!"
We responded:
"You are so kind for your words Amanda! Thank you so much for the review! "
Profile photo of Scott Butler

Scott Butler

February 26, 2026

5  out of  5
rating by Scott Butler
"Great team for insurance. I can always count on them to 1. Go the extra mile I need. and 2. They explain everything so I understand! Thanks for the outstanding service!"
We responded:
"Thank you so much for the wonderful words Scott! We value working with you SO much! Thank you for trusting us with your insurance ❤️"
Profile photo of ShadowX Falcon28

ShadowX Falcon28

December 30, 2025

5  out of  5
rating by ShadowX Falcon28
"Quick and painless 👍"
We responded:
"Thank you so much for the review! We appreciate you! Happy New Year!"
Profile photo of Theresa Hemann

Theresa Hemann

November 25, 2025

5  out of  5
rating by Theresa Hemann
"Hess and her staff are pleasant and helpful to work with."
We responded:
"Thank you so much for the kind words Theresa! We greatly appreciate you choosing our office to help with your auto and property insurance needs! 🚗🏡"
Profile photo of Jared Higgins

Jared Higgins

September 29, 2025

5  out of  5
rating by Jared Higgins
"Words cannot describe how good these guys are at their job. If being good at your job is cool, consider these people Miles Davis"
We responded:
"Thank you so much for this awesome review! 🎺"
Profile photo of Heidi Marshall

Heidi Marshall

August 22, 2025

5  out of  5
rating by Heidi Marshall
"Coming here was such a huge savings for my family & Sam was super kind and walked me through the whole process! Definitely would recommend coming to see these gals!"
We responded:
"Thank you so much for the kind words Heidi! We were so happy we could develop a great plan for you and get more money back in your pocket!!! 🚗"
Profile photo of Nannette Griffin

Nannette Griffin

June 25, 2025

5  out of  5
rating by Nannette Griffin
"I appreciate having an annual check up and going through our policies with a fine tooth comb to make sure that we are properly covered. Jess and her Team are very professional and easy to work with"
We responded:
"Thank you for the review, Nannette! It’s a privilege to work with amazing people like you! ♥️"
Profile photo of Morgan Latting

Morgan Latting

June 24, 2025

5  out of  5
rating by Morgan Latting
"The ladies here are always super nice and helpful, as well as patient when they answer all my questions 😂 I highly recommend them!"
We responded:
"Thank you so much for the review Morgan! We are thankful you chose us to be your insurance partner! 🤍"
Profile photo of shane bryant

shane bryant

May 15, 2025

5  out of  5
rating by shane bryant
"Very efficient, friendly, and excellent service. Excellent effort to provide me with the best deals"
We responded:
"Thank you so much for taking time to share your experience and for the compliments on the service we provide! We appreciate you choosing our agency as your partners! 😃"
Profile photo of jeffery metcalf

jeffery metcalf

May 13, 2025

5  out of  5
rating by jeffery metcalf
"My insurance had went up 86% with no claims and so it’s all about the bottom line. So I went to State Farm and the quote was where I wanted to be since me and my wife are retired. The agent Sam was so helpful and was great to work with. So I’m a State Farm member now. My family had State Farm growing up in Missouri. My dad would be proud to know I’m insured with State Farm thankyou Jeff Metcalf"
We responded:
"Thank you so much for the kind words Jeff! We are thrilled to have you! Thank you for allowing us to partner with you! :) "
Profile photo of Kyra Snyder

Kyra Snyder

May 8, 2025

5  out of  5
rating by Kyra Snyder
"I have quite a bit of insurance (life, vehicle, home) and I felt like I was paying too much. Jess was actually able to get me more coverage for what I was paying. She’s super professional and is not pushy. Highly recommend."
We responded:
"We were so happy to help you with your life, vehicle and home insurance. It's great working with you Kyra!"
Profile photo of Shelly Hardy

Shelly Hardy

April 1, 2025

5  out of  5
rating by Shelly Hardy
"I shop around a lot and Stare Farm definitely beat all others by far. Jess was very patient with all my questions and undecidedness!"
We responded:
"Thank you so much for the kind words Shelly! We appreciate the opportunity to be your risk partners! "
Profile photo of Olivia Neally

Olivia Neally

March 28, 2025

5  out of  5
rating by Olivia Neally
"Jess is amazing and so Is her team, they go above and beyond for their customers"
We responded:
"Thank you so much for the sweet words Olivia! We are so grateful that you chose us! ♥️"
Profile photo of Susan Pfeiffer

Susan Pfeiffer

March 21, 2025

5  out of  5
rating by Susan Pfeiffer
"I needed to update my existing insurance and fast.They were knowledgeable, understanding and resoved my issue very quickly.Thanks you guys!"
We responded:
"Thank you so much for the kind words Susan! We love having you as a customer! ♥️"
Profile photo of Janice Calvert

Janice Calvert

March 10, 2025

5  out of  5
rating by Janice Calvert
"Sam was very professional and efficient. She answered all our questions and more. Have been with State Farm for years."
We responded:
"Thank you so much for the kind remarks Janice! Thank you for choosing State Farm and our Agency ♥️"
Profile photo of Kourtney

Kourtney

January 23, 2025

5  out of  5
rating by Kourtney
"Everyone is always so friendly, and helpful everytime I call. They respond quickly and anytime I ask for anything it’s done almost immediately."
We responded:
"Thank you so much for the kind words! We are glad you chose our office and that we can provide the excellent customer service you deserve! ♥️"